Privacy policy for users of the web resource velimora.com

1. What this document is about

This Privacy Policy describes what personal information of yours is collected and processed after you access this website. We use secure methods to ensure the confidentiality and reliable protection of your personal information. We will never use or disclose your personal information to anyone except as described in this Privacy Policy. Please read this Privacy Policy carefully to understand our views and practices regarding your personal information before you continue using this website. If you have any questions or if you wish to access or correct your personal information stored in our files, please contact us at service@velimora.com. We will respond by email. Upon your request, information may be provided orally, provided that your identity is verified by other means. We will provide information without undue delay and, in any case, within one month of receiving the request. This period may be extended by a further two months if necessary, taking into account the complexity and number of requests. We will inform you of any such extension within one month of receiving your request, along with the reasons for the delay. If we do not take action on your request, we will promptly, and at the latest within one month of receiving the request, inform you of the reasons for not taking action, as well as of the possibility of lodging a complaint with a supervisory authority and seeking a judicial remedy.

2. Why we collect your personal information

We need your personal information to respond if you contact us, to provide you with information, materials, data, and messages you need, to collect and process your feedback on the quality and conditions of the services we provide, to collect and process your questions, suggestions, complaints, and recommendations, and to send you certain periodic marketing materials such as newsletters, official documents, or information about our professional services. We can do this only with your consent.

3. Where we use your personal information

Our company collects personal information from our users in order to:

• maintain and improve our website, making it more convenient and easier to use;
• respond to user recommendations and complaints;
• collect general information about website traffic and track the number of page views/visits over a given period for statistical purposes;
• ensure that our system remembers your information so you do not have to enter it each time you visit our website;
• receive proposals, feedback, complaints, and recommendations from users of our services regarding the conditions, procedures, and quality of the services our company provides;
• for other administrative and internal purposes.

In addition, you can always object to our processing based on legitimate interests and have your personal information completely deleted from all our systems. To do this, please fill out the feedback form and send it to us at service@velimora.com

4. Records of processing

The company and, where applicable, the company’s representative must maintain a record of processing activities under their responsibility. This record must contain all of the following information:

• the name and contact details of the company and, where applicable, its representative or data protection officer, and the purposes of processing;
• a description of the categories of data subjects and the categories of personal data;
• the categories of recipients to whom the personal data have been or will be disclosed, including recipients in third countries or international organizations;
• where applicable, transfers of personal data to a third country or an international organization, including the identification of that third country or international organization and documentation of suitable safeguards;
• where possible, the envisaged time limits for erasure of the different categories of data;
• where possible, a general description of the technical and organizational security measures.

Records must be in writing, including in electronic form. The company and, where applicable, the company’s representative must make this record available to the supervisory authority on request.

5. Categories of personal information

The only categories of personal information we process are your first name, last name, email address, and phone number.

6. Cookies

We also collect anonymous information from our website traffic to provide the best service to our customers. For example, we record certain automatically collected information that includes IP address, web browser, and operating system. We also measure your activity on our website, but we take all steps to ensure this information remains anonymous.

We use these data to analyze trends and statistics and, again, to improve service for our customers. Cookies may be used to deliver personalized information to you from our website. You can decide whether and how to use cookies by configuring the browser on the computer you use to access our website. If you wish, you can change your browser settings to accept all cookies, receive notifications about cookies being sent, or reject all cookies. To learn more about cookies, visit www.AboutCookies.org

7. Integrated services

You may be asked to fill out a contact form using your name and password to obtain certain services provided by third parties (“Integrated Services”), for example, to authorize via an Integrated Service your LinkedIn or Facebook accounts, or by otherwise providing us with your personal or other information.

By allowing us to connect to an Integrated Service, you give us access to your name, email address, date of birth, gender, current location, URL, profile image, and other information provided to us by the Integrated Service, and you allow us to use and disclose your information in accordance with this Privacy Policy. You must check the privacy settings for each Integrated Service to learn what information a particular Integrated Service provides to us and make any necessary changes. Before using our services and authorizing our connection, please carefully read the terms of use and privacy policy of each Integrated Service.

8. Reasons for disclosing personal information

Our company takes all possible measures to adopt appropriate safeguards to protect the confidentiality and security of your personal information during transmission and to use your information only in accordance with the practices described in this Privacy Policy. Please be assured that our company will not disclose personal information to third parties without your prior written consent. However, we may be required to disclose certain personal information in the event of lawful legal actions taken against you by competent authorities, such as a search warrant, subpoena, or court order. Legal action may also be taken against you if you violate the terms of use of our website, for example, by attempting to compromise the integrity or security of this web resource. At the same time, please remember that internet connections may not always be secure and that your device may be monitored by third parties such as network administrators, internet service providers, and others.

A transfer of personal data to a third country or an international organization may take place where a competent commission pursuant to the GDPR has decided that the third country, a territory or one or more specified sectors within that third country, or the relevant international organization ensure an adequate level of protection. In the absence of such a decision, our company may transfer personal data to a third country or an international organization only if our company has provided appropriate safeguards and on condition that your rights and effective legal remedies for you are available. In the absence of an adequacy decision or appropriate safeguards, including binding corporate rules, a transfer or set of transfers of personal data to a third country or an international organization should take place only under one of the following conditions:

• you have explicitly consented to the proposed transfer after having been informed of the possible risks of such transfers for you due to the absence of an adequacy decision and appropriate safeguards;
• the transfer is necessary for the performance of a contract between you and our company or for the implementation of pre-contractual measures taken at your request;
• the transfer is necessary for the conclusion or performance of a contract concluded in your interest between our company and another natural or legal person;
• the transfer is necessary for important reasons of public interest;
• the transfer is necessary for the establishment, exercise, or defense of legal claims;
• the transfer is necessary to protect your vital interests or those of other persons where you are physically or legally incapable of giving consent;
• the transfer is made from a register which, under Union or Member State law, is intended to provide information to the public and is open to consultation by the general public or by any person who can demonstrate a legitimate interest, but only to the extent that the conditions laid down by Union or Member State law for consultation are met in the particular case.

9. Where we store your personal information

Once your personal data are received, all possible security measures will be taken to prevent unauthorized access, loss, disclosure, or alteration of the data obtained.

10. Retention period for personal information

We do not store personal information indefinitely. Your personal information will be kept in our system as long as we maintain a business relationship. After that, your information will be deleted as soon as possible and we will inform you accordingly. Our policy is not to store your personal information for more than one year, i.e., the period during which we need to communicate with you as a prospective client. In addition, you can always request the deletion of your personal information from our system by filling out a request form and sending it to us at service@velimora.com

11. Your rights regarding personal information

Under European Union law, you have the following rights regarding the personal information you provide to us:

• to withdraw your consent in whole or in part at any time in the manner specified in the agreement. In this case, the complete or partial withdrawal of consent does not render unlawful or unwarranted the processing of the user’s personal information based on consent before it was withdrawn by the user;
• to request that the company allow access to the personal information provided by the user, to correct/clarify/edit personal information, or to restrict the processing of personal information in the cases provided for in Article 18 of the GDPR;
• to supplement missing personal information, including by means of an additional statement;
• to request that the company delete the user’s personal information on the grounds specified in Article 17 of the GDPR;
• to object to the processing of the user’s personal data;
• to have personal information stored in a portable/mobile form in a structured or commonly used, machine-readable format, and to transmit that information to another controller without hindrance from the company;
• to have the user’s personal information transmitted directly to another controller, where technically feasible;
• to lodge complaints with supervisory authorities, obtain court-awarded damages, have a representative present before bodies that consider disputes with the company, and receive compensation from the company for material and moral damage—in accordance with the procedure set out in Article 8 of the GDPR;
• to be excluded from a decision based solely on automated processing (including profiling) of personal information that produces legal effects concerning the user or similarly significantly affects the user;
• to be notified in advance by the company about changes in the purposes of processing the user’s personal information compared to the purpose specified in this Privacy Policy, before processing the user’s personal information for the new purpose;
• to obtain from the company information about: the name and contact details of the controller, processor, and third-party representative; the data protection officer; the recipients of personal information; the countries or organizations to which the company intends to provide the user’s personal information; the existence or absence of a GDPR adequacy decision regarding the level of protection of personal information in the country or organization to which the company intends to provide the user’s personal information; the retention period for personal information; the grounds for requiring the user to provide the company with personal information and the consequences of failing to provide such information; the existence of an automated administration system, and the significance and consequences of processing personal data using this system; the sources of the user’s personal information if such information was not obtained from the user;
• to obtain from the company a copy of the processed personal information of the user;
• to receive from the company, upon the user’s request, information about the recipients of the user’s personal data whom the company has informed about subsequent changes or deletion of personal data or about restricted processing of personal data;
• that the company be informed about subsequent changes or deletion of personal information or about restrictions on the processing of personal information.

To exercise all these rights, please fill out the feedback form and send it to us at  service@velimora.com. Our company will be able to demonstrate that you have given consent to the processing of your personal data.

12. Protection of personal information

To ensure the confidentiality of your personal information, we maintain physical, technical, and administrative safeguards. Our specialists regularly test and update our security system.

Our staff undergoes training and attends lectures on privacy and methods of protecting personal information. In addition, access to your personal information will be concealed from third parties, including our personnel who do not work with you or your personal data.

In the event of a data breach, our company will do everything possible to remedy the situation and minimize adverse consequences. If we discover that a data breach may cause you any harm, we will be sure to notify you. Notwithstanding the foregoing, our company does everything possible to prevent any of the above factors.

13. Personal data breach notification

In the event of a personal data breach, our company is obliged without undue delay and, where feasible, not later than 72 hours after having become aware of it, to notify the supervisory authority of the personal data breach, except where the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons. If the personal data breach may result in a high risk to the rights and freedoms of natural persons, our company will notify you of the personal data breach without delay.

The notification must at least:

• describe the nature of the personal data breach, including, where possible, the categories and approximate number of data subjects concerned and the categories and approximate number of personal data records concerned;
• communicate the name and contact details of the data protection officer or another contact point where more information can be obtained;
• describe the likely consequences of the personal data breach;
• describe the measures taken or proposed by our company to address the personal data breach, including, where appropriate, measures to mitigate its possible adverse effects.

14. Third parties

Our website may contain materials and products of other companies as well as links to other websites. We do not control and cannot be responsible for the privacy policies and practices of third parties.

15. Questions, complaints, suggestions

If you have any questions about your personal information, issues or complaints, or if you wish to exercise your rights, please do not hesitate to contact us at service@velimora.com